We can
help.

Email is the fastest way to reach Just Ask.

Include your account email, campus, ask title if you have one, and a short description of what happened.

Choose a lane

Tell us what broke,
changed, or got stuck.

These links open an email with the right subject line to help us route faster.

Problems posting an ask, accepting a task, closing a request, rewards, or completion status.

Bugs, crashes, loading problems, notifications, messages, or App Store install questions.

Report a profile, message, unsafe interaction, suspicious ask, or campus community issue.

Before you email

Send the email address on your account.

Include your ask title, campus, usernames involved, and screenshots when useful.

For urgent safety or emergency situations, contact local emergency services first.

More resources